Mobile Crisis Services is a program that provides crisis intervention and stabilization services to individuals and their families feeling overwhelmed and unsure of what to do. The Mobile Crisis Team provides information about area resources, information, referrals and education about issues that cause problems for people. Trained professionals are available 24 hours a day, 7 days a week and can respond to anyone living in Jefferson County. This service is available at no cost to residents of Jefferson County through grants funded by the NYS Reinvestment Act.

Policy Statement for Mobile Crisis Services

The Mobile Crisis Services (MCS) is a voluntary program for all people residing in Jefferson County. MCS will respond to calls directly received from individuals. Agencies may refer individuals to MCS; however, referring agents will be directed to give the MCS number to individuals in order to activate an intervention. MCS cannot respond unless the individual or responsible party requests an intervention. Exceptions will be made for police or emergency services personnel (i.e.; NYS Police, Jefferson County Sheriff’s Dept., local police, fire departments, etc.) who contact MCS while at a scene.

Mobile Crisis Services
Phone: (315)782-2327
email: mobilecrisis@nctls.org